Choose Your Login...

Login

Busey Promise

Busey Promise

Customer Promise

At Busey, we treat every customer as we would like to be treated.

 

Our customers are the core of everything Busey. We operate multiple business units; however, we serve our customers as One Busey. We are premier service providers in our markets because we fulfill our Promises as defined in these core values:

  • Knowledgeable—We give customers correct information rather than guesses. We find answers rather than say "I don't know." We understand Busey services and the technical aspects of our jobs.
  • Trustworthy—We handle customer accounts with care and confidentiality. Integrity is our leading guide as we work with customers and their financial affairs. We demonstrate good judgment and common sense when making decisions.
  • Friendly—We remember that every customer is our guest. We greet each customer immediately with a warm and sincere welcome. We use the customer's name, smile, shake hands, and introduce ourselves as though the customer were a guest in our home.
  • Responsive—We acknowledge our customer immediately. We put aside what we are working on and give that individual our full attention. We follow up to be sure customers' needs are met within 24 hours.
  • Community-minded—We build strong communities through leadership and volunteerism. We work in the community to ensure stable foundations for our families and our organization.
  • Customer-centric—We operate our company from a customer's point of view. We develop long-term, trusting relationships by continually listening to and solving key customer needs.

Want to learn more about our Promises? Click below.

We stand behind and dedicate ourselves to the qualities necessary to fulfill our Promises. Please let us know - did we keep our Promise?

BIYC_CF_RelayForLife2011.pdf

home/registration/test2

Busey makes it easy to securely manage your finances whenever you want, wherever you are.

Learn More

First home. Or dream home.

There's no place like it.

Busey promises to find the home financing that's best for you - whether you're just starting out, tired of renting or purchasing your dream home.

Learn More

A top partner for your bottom line.

You've worked hard to realize your dream of opening a business.

Busey promises to partner with you so you don't have to handle difficult decisions alone.

Learn More

You earn it. We'll grow it.

After years of hard work, you want to see your efforts pay off - literally.

Busey promises to make your money work for you.

Learn More

Our customers are our neighbors.

When it comes to navigating your unique financial journey, you want a partner who understands who you are, where you came from and where you are headed.

Busey promises expert advice to guide you through every important financial decision.

Learn More

A top partner for your bottom line.

You've worked hard to realize your dream of opening a business.

We'll build a relationship with you so you don't have to handle these difficult financial decisions alone.

Learn More

site/testsite

You have big dreams.

Busey promises to help you realize those dreams.

Learn More

site/testsite#yyy

testpage

Learn More